Survival Analysis for Churn Prediction in Telecom Sector Using ML

OVERVIEW

• Analyzed customer churn behavior using Kaplan–Meier curves, Log-Rank tests, and Cox Proportional Hazards models. • Built Decision Tree and Random Forest models for churn prediction. • Integrated survival probabilities into Customer Lifetime Value (LTV) estimation. • Achieved a 56% reduction in estimated LTV, demonstrating overestimation when churn is ignored.

YEAR

2024

ROLE

SERVICES

About the project

• Analyzed customer churn behavior using Kaplan–Meier curves, Log-Rank tests, and Cox Proportional Hazards models.

• Built Decision Tree and Random Forest models for churn prediction.

• Integrated survival probabilities into Customer Lifetime Value (LTV) estimation.

• Achieved a 56% reduction in estimated LTV, demonstrating overestimation when churn is ignored.

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Survival Analysis for Churn Prediction in Telecom Sector Using ML

OVERVIEW

• Analyzed customer churn behavior using Kaplan–Meier curves, Log-Rank tests, and Cox Proportional Hazards models. • Built Decision Tree and Random Forest models for churn prediction. • Integrated survival probabilities into Customer Lifetime Value (LTV) estimation. • Achieved a 56% reduction in estimated LTV, demonstrating overestimation when churn is ignored.

YEAR

2024

ROLE

SERVICES

About the project

• Analyzed customer churn behavior using Kaplan–Meier curves, Log-Rank tests, and Cox Proportional Hazards models.

• Built Decision Tree and Random Forest models for churn prediction.

• Integrated survival probabilities into Customer Lifetime Value (LTV) estimation.

• Achieved a 56% reduction in estimated LTV, demonstrating overestimation when churn is ignored.

Image of multiple pixelated flat icons
The word "H23" pixelated
Smooth Scroll
This will hide itself!

Survival Analysis for Churn Prediction in Telecom Sector Using ML

OVERVIEW

• Analyzed customer churn behavior using Kaplan–Meier curves, Log-Rank tests, and Cox Proportional Hazards models. • Built Decision Tree and Random Forest models for churn prediction. • Integrated survival probabilities into Customer Lifetime Value (LTV) estimation. • Achieved a 56% reduction in estimated LTV, demonstrating overestimation when churn is ignored.

YEAR

2024

ROLE

SERVICES

About the project

• Analyzed customer churn behavior using Kaplan–Meier curves, Log-Rank tests, and Cox Proportional Hazards models.

• Built Decision Tree and Random Forest models for churn prediction.

• Integrated survival probabilities into Customer Lifetime Value (LTV) estimation.

• Achieved a 56% reduction in estimated LTV, demonstrating overestimation when churn is ignored.

Image of multiple pixelated flat icons
The word "H23" pixelated
Smooth Scroll
This will hide itself!

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